Split System Service & Maintenance Melbourne

EZYAIR provides professional split system service and maintenance for wall mounted reverse cycle split systems across metropolitan Melbourne, with two services to choose from: our Standard Preventive Maintenance Service and our Deep Clean Sanitation Service. A regular service keeps your air conditioner heating and cooling efficiently, removes built up dust and mould, and allows our technicians to identify faults before they become larger problems.

We service split systems from other brands and installers, not only the systems we install. Book a split system service or call 1300 EZYAIR (1300 399 247).

Why regular split system maintenance matters

Every air conditioner requires maintenance to ensure it is operating at optimal performance and efficiency. Regular maintenance:

  • removes bacteria, mould, pollen, dust and microbial matter from the air conditioner, reducing the chances of sickness
  • enables the air conditioner to operate at its maximum energy efficiency, saving on operating costs
  • removes dander and debris trapped inside the filtration system, which can ignite due to an electrical fault
  • eradicates odours such as mould and smoke, which can be a sign of a sick air conditioner
  • dislodges blockages in the drain, which can otherwise cause the air conditioner to backflow and flood

Scheduled maintenance is also a requirement of every manufacturer's warranty.

What is included in our split system service?

EZYAIR offers two maintenance services for split systems. Both follow the same 28 point checklist below, covering the indoor unit, the outdoor unit, the electrical and safety components, and a final performance check.

Standard Preventive Maintenance Service

Our service for regular, scheduled maintenance. It suits systems that are serviced regularly and are in good condition.

Indoor unit

  1. Remove particle filters.
  2. Access the indoor fan coil.
  3. Check the indoor unit drain for leaks.
  4. Visually inspect the indoor unit for signs of refrigerant leaks.
  5. Clean particle filters.
  6. Refit the indoor unit covers and check they are secure.
  7. Reinstall particle filters.
  8. Check the indoor unit is level and secure.
  9. Clean and wipe down the indoor unit.

Outdoor unit (condenser)

  1. If accessible, clean the condenser coil of dirt and debris.
  2. Inspect condenser fan bearings for signs of damage or wear.
  3. Remove any obstructions from the condenser fan.
  4. Visually inspect the outdoor unit for signs of refrigerant leaks.
  5. Tighten all caps on outdoor refrigerant valves.
  6. Check mounts and holding bolts for the condenser.
  7. Wipe down and clean the outdoor unit.

Electrical and safety checks

  1. Check isolator is level, siliconed, operational and safe.
  2. Check adequate insulation is on the refrigerant line sets.
  3. Check for burnt wiring, overheating, sparking or bare wires.
  4. Check power supply is identified properly.

Controller and performance testing

  1. Supply new batteries for remote control.
  2. Check infrared sensor operation on all modes.
  3. Calibrate remote control and set time.
  4. Update and replace servicing sticker.
  5. Record return air temperature.
  6. Record supply air temperature.
  7. Record total heat exchange.
  8. Provide a full Maintenance & Operation Report.

To book a Standard Preventive Maintenance Service, contact our team or view the Split System Preventative Maintenance Price List.

Deep Clean Maintenance Service

A full sanitation and preventive maintenance service. It includes every item in the Standard Service above, plus:

  • Apply an antifungal and antibacterial conditioner to the indoor coil.
  • Flush the indoor coil with a high pressure wash.
  • Clean the internal barrel fan with a specialised wand.
  • Use water pressure to dislodge any mould or debris inside the condensate drain.
  • Confirm the circuit breaker is identified properly.

The Deep Clean suits systems with odours, visible mould or dust build up, or systems that have not been serviced for some time. View the Split System Deep Clean Maintenance Price List.

Not sure which service you need? Contact our team and we will recommend the right service for your system.

Before and after: real EZYAIR maintenance jobs

Typical indoor units before a clean, and what they look like after. Photos are from EZYAIR jobs and each pair may show different units.

Before: indoor coil coated in dirt and dust awaiting multi-split indoor unit serviceBefore
After: rinsed coil on an opened wall head at the end of multi-split indoor unit serviceAfter
Before: a coil coated in dirt. After: a rinsed coil on an opened unit.
Before: opened indoor unit with a brown, heavily soiled coil awaiting a split system deep cleanBefore
After: opened wall split with a clean rinsed coil and wash bag fitted underneathAfter
Before: an opened indoor unit with a heavily soiled coil. After: a cleaned, opened unit.
Before: dust matted across indoor coil fins on a wall split in MelbourneBefore
After: evaporator coil rinsed clear and bright following air conditioner coil cleaningAfter
Before: coil fins matted with dust. After: a rinsed, clear coil.
Before: front panel lifted to show filters blackened with dust on a wall splitBefore
After: clean filters refitted on an opened wall split after a split system deep cleanAfter
Before: filters blackened with dust inside the unit. After: clean filters refitted.
Before: both filters caked brown with dust on a wall head from a multi-split systemBefore
After: clean filters and coil on an opened wall head after multi-split indoor unit serviceAfter
Before: filters caked in dust. After: clean filters in an opened unit.
Before: filter caked with lint and dust behind the open panel of a wall splitBefore
After: clean filters seated behind the lifted front panel following a split system deep cleanAfter
Before: a filter caked with lint. After: a clean filter behind an open panel.

We service split systems from other brands and installers

You do not need to have had your split system installed by EZYAIR to book a service. Our technicians maintain split systems from other brands and installers, using the same maintenance checklist on every system.

Split system service pricing

Our price lists set out Standard Preventative Maintenance and Deep Clean pricing for split systems, including a multiple unit discount when units are serviced in the same booking. View the Split System Preventative Maintenance Price List or the Split System Deep Clean Maintenance Price List (both open in a new tab). Prices are a guide; we confirm the exact price when you book.

Parts warranty

EZYAIR warrants all new parts installed during service and maintenance work for a period of six (6) months from the date of service. This warranty covers defects in materials and workmanship of new parts only.

How often should a split system be serviced?

As a general guide, EZYAIR recommends air conditioning maintenance every 400 working hours in a domestic environment, and every 200 working hours (or less) in a commercial environment, depending on the indoor air quality. Our team can recommend a schedule that suits how you use your system.

Signs your split system needs a service

  • unpleasant or musty odours when the system starts
  • dust or visible mould on the filters or around the outlet of an indoor unit
  • water dripping from an indoor unit, which can indicate a blocked drain
  • weak airflow, or rooms that no longer reach the set temperature
  • unusual noise from an indoor unit or the outdoor unit
  • higher than usual energy use for the same level of comfort

If you notice any of these, contact our team to arrange a service.

Licensed technicians you can trust

EZYAIR has been installing and maintaining high efficiency heating and cooling systems since 2007. Our team includes licensed electricians, plumbers and refrigeration mechanics. Electrical Contractor 20559, Plumbing Licence 49852, Refrigerant Trading Authorisation AU25526, Refrigerant Handling Licence L156073.

Split system service across Melbourne

From our base in Burwood, EZYAIR services air conditioners across most of metropolitan Melbourne. Check our service area map or contact us to confirm we cover your suburb.

Related maintenance services

Split system service FAQs

What does a split system service include?

Our Standard Preventive Maintenance Service follows a 28 point checklist covering the particle filters, the indoor fan coil and drain, the condenser coil and fan, refrigerant leak checks, the isolator and insulation, the remote control and infrared sensor, and recording the return air temperature, supply air temperature and total heat exchange. We also provide a full Maintenance & Operation Report. The Deep Clean Maintenance Service includes everything in the Standard Service, plus an antifungal and antibacterial treatment and high pressure wash of the indoor coil, and cleaning of the barrel fan and drain.

Which service do I need, a Standard Service or a Deep Clean?

The Standard Preventive Maintenance Service suits systems that are serviced regularly and are in good condition. The Deep Clean suits systems with odours, mould or dust build up, or systems that have not been serviced for some time.

How often should I service my split system?

As a general guide, we recommend maintenance every 400 working hours in a domestic environment, and every 200 working hours or less in a commercial environment, depending on indoor air quality.

Does a split system service include cleaning?

Yes. The Standard Service includes cleaning the particle filters, cleaning the condenser coil where accessible, and wiping down the indoor and outdoor units. The Deep Clean adds a high pressure wash of the indoor coil and cleaning of the barrel fan and drain.

How much does a split system service cost?

Pricing depends on the type of service and the number of systems. View the Split System Preventative Maintenance Price List or the Split System Deep Clean Maintenance Price List (both open in a new tab). Prices are a guide; we confirm the exact price when you book.

Do you service split systems you did not install?

Yes. We service split systems from other brands and installers, not only systems installed by EZYAIR. Every system receives the same maintenance checklist.

How do I book a split system service?

Complete our contact form or call 1300 EZYAIR (1300 399 247) and our team will arrange a suitable time.

Book your split system service

Keep your split system running efficiently all year round. Contact EZYAIR today or call 1300 EZYAIR (1300 399 247) to arrange a service.

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